Your Values Toolkit
is Ready

We look out for each other and step in early when the pressure is on. When someone is stuck, we help them move so the whole team moves forward together.

We act like one connected network, not separate teams or sites. We share information, align on priorities, and make decisions that support the whole group.

We call out progress and recognise the people behind the results. We celebrate effort and learning as much as outcomes because momentum matters.

We speak up with ideas that improve the guest experience or make work better. We pair every idea with a practical next step so it can move from talk to action.

We stay curious and look beyond our patch for better methods and tools. We evolve how we work instead of repeating what we have always done.

We capture lessons from both wins and misses. We pass on what we know so others can move faster and avoid the same mistakes.

We take pride in the details because quality is felt by guests and teammates. We finish things properly and leave them better than we found them.

We use sound judgement and act with the guest, the team, and the long term in mind. We seek input when it helps, then commit and move.

We take responsibility for outcomes, not just tasks. If something is not right, we raise it early and help drive the solution.